Does Xiaomi offer free returns? What's their exchange policy?

What is Xiaomi's return policy? Can you return merchandise both in store and in person? Can you return clearance items to Xiaomi? Do I need a receipt to make a return to Xiaomi? Does Xiaomi offer store credit if I do not have a receipt? Can you return used merchandise to Xiaomi?
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Knoji Staff
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Posted Apr 7, 2018

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from Xiaomi's website and customer service pages and by working with Xiaomi directly to find the correct answer to this question. Check back later to find the answer to this question.

In the meantime, please refer to Xiaomi's website for additional information.

As of Sunday, Amazon.com is also offering 50% off Xiaomi items on their website.

Update: we've found 60 more electronics manufacturers stores that currently offer free returns & exchanges and 744 electronics stores that are offering free returns & exchanges . You can also view all 6,409 stores that offer free returns & exchanges across all categories.

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About Xiaomi

Xiaomi is a major electronics manufacturers company operating the e-commerce site mi.com. Xiaomi sells its products and services in the electronics manufacturers vertical, offering discounts and promo codes to its customers infrequently. Xiaomi has good ratings among shoppers on Knoji, with 12 ratings and an average rating of 3.9 stars. Xiaomi scores decently compared to other brands in the electronics manufacturers industry, providing 4 e-commerce features to better serve its customers.

Xiaomi's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Xiaomi may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Maybe
It appears that Xiaomi may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that Xiaomi may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Xiaomi may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Xiaomi accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Xiaomi may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Maybe
It appears that Xiaomi may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Xiaomi may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Xiaomi may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Xiaomi may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Xiaomi may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Xiaomi may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Xiaomi may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Xiaomi may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Xiaomi may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Xiaomi offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Maybe
It appears that Xiaomi may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Xiaomi may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Xiaomi may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Xiaomi may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Xiaomi may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Xiaomi offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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